System Requirements

Desktop

Minimum requirements:

  • Operating system: Windows 7 or later, Mac OS X 10.9 or later
  • Processor: Intel Core2 Duo 2.5 GHz
  • Video: Intel HD Graphics (Integrated)
  • Memory: 2GB RAM
  • Internet: Broadband Internet connection
  • Input: Keyboard and mouse
  • Resolution: 1024 x 768 minimum display resolution
  • Internet browser settings: JavaScript and audio enabled

Recommended specifications:

  • Operating system: Windows 10 or latest Mac OS X version
  • Processor: Intel Core2 Quad 2.33 GHz
  • Memory: 4GB RAM
  • Resolution: 1280 x 1024 recommended display resolution

Supported browsers

Minimum:

  • Chrome (last 3 major versions)
  • Edge (last 3 major versions)
  • Firefox (last 3 major versions)
  • Safari (last 3 major versions)

Recommended:

  • Latest version of Chrome, Edge, Firefox, or Safari

iOS

Minimum:

  • Tablet models: iPad Mini 4, iPad (5th gen), iPad Air 2, iPad Pro (1st gen)
  • Operating system: iOS 11.0 or later
  • Browser: Latest version of Safari or Chrome
  • Orientation: Landscape mode recommended

Recommended:

  • Latest iPad, iPad Air, or iPad Pro
  • Latest iOS version

Android

Minimum:

  • Tablet models: Samsung Galaxy Tab 4 (8.0")
  • Operating system: Android 6.0 or later
  • Memory: 1.5GB RAM
  • Browser: Latest version of Chrome
  • Orientation: Landscape mode recommended

Recommended:

  • Samsung Galaxy Tab A (7.0")
  • Latest Android version
  • 1.5GB+ RAM

Troubleshooting tips

If you're experiencing issues, try the following steps in order:

Check safety controls

  • Make sure no parental locks or antivirus software are blocking access
  • Add draonline.com.au to your safe list

Desktop users

  • Refresh your page
  • Check your internet connection
  • Clear your browser cache and cookies, or use an incognito/private window
  • Restart your browser or computer
  • Try using Google Chrome

Tablet users

  • Refresh your page
  • Check your internet connection
  • Ensure JavaScript is enabled
  • Clear your browser cache and cookies, or use an incognito/private window
  • Restart your browser or device
  • Try using Google Chrome