Desktop

Minimum requirements:

• Operating system: Windows 7 or later, Mac OS X 10.9 or later
• Processor: Intel Core2 Duo 2.5 GHz
• Video: Intel HD Graphics (Integrated)
• Memory: 2GB RAM
• Internet: Broadband Internet connection
• Input: Keyboard and mouse
• Resolution: 1024 x 768 minimum display resolution
• Internet browser settings: JavaScript and audio enabled

Recommended specifications:

• Operating system: Windows 10 or latest Mac OS X version
• Processor: Intel Core2 Quad 2.33 GHz
• Memory: 4GB RAM
• Resolution: 1280 x 1024 recommended display resolution

Supported browsers

Minimum:

• Chrome (last 3 major versions)
• Edge (last 3 major versions)
• Firefox (last 3 major versions)
• Safari (last 3 major versions)

Recommended:

• Latest version of Chrome, Edge, Firefox, or Safari

iOS

Minimum:

• Tablet models: iPad Mini 4, iPad (5th gen), iPad Air 2, iPad Pro (1st gen)
• Operating system: iOS 11.0 or later
• Browser: Latest version of Safari or Chrome
• Orientation: Landscape mode recommended

Recommended:

• Latest iPad, iPad Air, or iPad Pro
• Latest iOS version

Android

Minimum:

• Tablet models: Samsung Galaxy Tab 4 (8.0")
• Operating system: Android 6.0 or later
• Memory: 1.5GB RAM
• Browser: Latest version of Chrome
• Orientation: Landscape mode recommended

Recommended:

• Samsung Galaxy Tab A (7.0")
• Latest Android version
• 1.5GB+ RAM

Troubleshooting tips

If you're experiencing issues, try the following steps in order:

Check safety controls

• Make sure no parental locks or antivirus software are blocking access
• Add draonline.com.au to your safe list

Desktop users

• Refresh your page
• Check your internet connection
• Clear your browser cache and cookies, or use an incognito/private window
• Restart your browser or computer
• Try using Google Chrome

Tablet users

• Refresh your page
• Check your internet connection
• Ensure JavaScript is enabled
• Clear your browser cache and cookies, or use an incognito/private window
• Restart your browser or device
• Try using Google Chrome