Desktop
Minimum requirements:
- Operating system: Windows 7 or later, Mac OS X 10.9 or later
- Processor: Intel Core2 Duo 2.5 GHz
- Video: Intel HD Graphics (Integrated)
- Memory: 2GB RAM
- Internet: Broadband Internet connection
- Input: Keyboard and mouse
- Resolution: 1024 x 768 minimum display resolution
- Internet browser settings: JavaScript and audio enabled
Recommended specifications:
- Operating system: Windows 10 or latest Mac OS X version
- Processor: Intel Core2 Quad 2.33 GHz
- Memory: 4GB RAM
- Resolution: 1280 x 1024 recommended display resolution
Supported browsers
Minimum:
- Chrome (last 3 major versions)
- Edge (last 3 major versions)
- Firefox (last 3 major versions)
- Safari (last 3 major versions)
Recommended:
- Latest version of Chrome, Edge, Firefox, or Safari
iOS
Minimum:
- Tablet models: iPad Mini 4, iPad (5th gen), iPad Air 2, iPad Pro (1st gen)
- Operating system: iOS 11.0 or later
- Browser: Latest version of Safari or Chrome
- Orientation: Landscape mode recommended
Recommended:
- Latest iPad, iPad Air, or iPad Pro
- Latest iOS version
Android
Minimum:
- Tablet models: Samsung Galaxy Tab 4 (8.0")
- Operating system: Android 6.0 or later
- Memory: 1.5GB RAM
- Browser: Latest version of Chrome
- Orientation: Landscape mode recommended
Recommended:
- Samsung Galaxy Tab A (7.0")
- Latest Android version
- 1.5GB+ RAM
Troubleshooting tips
If you're experiencing issues, try the following steps in order:
Check safety controls
- Make sure no parental locks or antivirus software are blocking access
- Add draonline.com.au to your safe list
Desktop users
- Refresh your page
- Check your internet connection
- Clear your browser cache and cookies, or use an incognito/private window
- Restart your browser or computer
- Try using Google Chrome
Tablet users
- Refresh your page
- Check your internet connection
- Ensure JavaScript is enabled
- Clear your browser cache and cookies, or use an incognito/private window
- Restart your browser or device
- Try using Google Chrome