Terms and Conditions

Last updated: July 17, 2022

Please read these Terms and Conditions carefully before using Our Service.

Interpretation and DefinitionsInterpretation

Words with capitalised initial letters have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural.

Definitions

For the purposes of these Terms and Conditions:

• Affiliate means an entity that controls, is controlled by, or is under common control with a party.
• Country refers to: Australia.
• Company (referred to as either "the Company", "We", "Us", or "Our") refers to Decodable Readers Australia Pty Ltd, Helensvale, QLD 4214.
• Content refers to any material (text, images, etc.) posted or made available by You.
• Device means any device that can access the Service, such as a computer, cellphone, or tablet.
• Goods refer to items offered for sale on the Service.
• Orders means a request by You to purchase Goods from Us.
• Service refers to the Website.
• Subscriptions refers to services or access offered on a subscription basis.
• Terms and Conditions (or "Terms") means this entire agreement.
• Third-party Social Media Service means any third-party content or services displayed or linked on the Service.
• Website refers to Decodable Readers Australia Online Library, accessible at www.draonline.com.au.
• You means the individual or entity using the Service.

Acknowledgment

This website is operated by Decodable Readers Australia Pty Ltd. By visiting our site or purchasing something, you agree to be bound by these Terms of Service. These terms apply to all users, including browsers, vendors, customers, and content contributors.

PLEASE READ THIS AGREEMENT CAREFULLY.

By accessing or using any part of the website, you agree to these terms. If you do not agree, you must not use this site.

This User Agreement is a binding contract between you and Decodable Readers Australia Pty Ltd.

We reserve the right to update these Terms of Service at any time. Continued use of the website implies acceptance of changes.

• Online store is hosted on Shopify Inc.
  
• Shopify Privacy Policy
• Transactions are processed through Stripe.
  
• Stripe Privacy Center

Placing Orders for Goods

By placing an Order, You confirm that You are legally capable of entering into binding contracts.

Your Information

You may be required to provide:

• Full name
• Email and phone number
• Credit card details
• Billing and shipping address

You represent that all information is accurate and that You have the legal right to use the provided payment method.

Return and Refund Policy

There are no refunds for subscriptions purchased by schools, parents, or industry professionals, including "change of mind" requests. Please research the platform carefully before purchasing.

Subscriptions may be cancelled after the first year by contacting:

📧 info@decodablereadersaustralia.com.au

Under Australian Consumer Law, customers may seek a refund or replacement for a major problem with a product covered by consumer guarantees.

Availability, Errors and Inaccuracies

We strive to keep information accurate, but:

• Goods may be mispriced or inaccurately described.
• Availability may change without notice.
• We reserve the right to correct errors or update details at any time.

Prices Policy

Prices may be revised at any time before accepting an Order. Revisions may also occur after acceptance due to:

• Government actions
• Customs/duty changes
• Shipping or exchange rate fluctuations

You may cancel the Order if prices are revised after placement.

Payments

All purchases are one-time payments unless otherwise stated. Accepted payment methods:

• Visa
• MasterCard
• American Express
• PayPal

Payment is subject to validation. If authorisation fails, We will not be liable for delays or non-delivery.

SubscriptionsSubscription Period

Some services require a paid Subscription, billed in advance on a recurring basis (e.g., monthly, annually). Subscriptions auto-renew unless cancelled.

Billing

You must provide complete and accurate billing information. If auto-billing fails, we may issue an invoice for manual payment.

Fee Changes

Subscription fees may change at the end of the current billing period. You will receive advance notice and may cancel if you do not agree.

ContentContent Restrictions

You are solely responsible for all Content under your account. You may not post or transmit content that is:

• Unlawful or promoting illegal activity
• Defamatory, discriminatory, or offensive
• Spam or unsolicited advertising
• Viruses or malicious software
• Infringing on intellectual property rights
• Misrepresenting any person or entity
• Violating privacy or spreading false information

We reserve the right to remove or edit such content and revoke access if necessary.

This agreement cannot be assigned or transferred by you without written permission.

You use the Service at your own risk and may be exposed to objectionable content.